FAQs

DTECH 2027 will be held at the Georgia World Congress Center in Atlanta, GA from March 1-4, 2027.

If you need additional assistance, please contact us at info@distributech.com.

To comply with GDPR and protect attendee privacy, we cannot distribute a full attendee list. Since connecting with peers is a key part of the DTECH planning process, we’ve created a private mobile app just for registered attendees. Inside the app, you can browse all registered participants and reach out to the people you want to connect with onsite.

We love hearing your ideas! Please submit any ideas or suggestions to info@distributech.com.

Many dietary needs are already catered to and will be labeled on site. If you have a specific request, please reach out to info@distributech.com, and we will do our best to accommodate. 

Registration is scheduled to open in fall 2026. Use the sign‑up option below to receive updates and announcements.

Badge costs differ depending on the pass type you choose. Visit our registration packages page and select the appropriate tier to view the most accurate pricing.

The main difference between the All Access Pass and the Expo‑Only Pass is the level of conference access: the All Access Pass includes the full educational program - technical sessions, workshops, Grid University, roundtables, networking events, and eligibility for PDHs - while the Expo‑Only Pass is limited to the exhibit hall, keynotes, Knowledge Hubs, and welcome receptions. In short, All Access = full conference + education, while Expo‑Only = exhibit hall + limited sessions.

Yes, we offer group packages exclusively to utilities through the Utility Partner Program (UPP). UPP places utilities at the center of DTECH® and offers a range of exclusive discounts and benefits. The UPP offers privileges to member utilities and their employees attending—enabling them to network with utility peers and meet with the suppliers.

 

If you need an invoice/receipt, you can log into the Registration Resource Center with your badge/registration number and email address. If you need an invoice/receipt from a previous DTECH event, please send us an email request to info@distributech.com, and we'll typically get back to you within one business day.

In order to receive PDHs, you must have an All Access badge and attend either the Grid University courses and/or the technical conference program from Monday-Thursday. Grid University offers a 3 or 4-hour certificate and the technical conference program offers a 18-hour certificate. 

Your certificate will be emailed to you after the event if you have completed the post show survey. 

Cancellations must be received in writing by January 8, 2027, for a refund, minus a $110* administrative charge (*or full value of pass on date of purchase, if under $110). After January 8, 2027 refunds are not available. Substitutions may be made at any time, by contacting the registration department IN WRITING at info@distributech.com.

Spouses and children are permitted to attend the event for a fee. To add a spouse for $125, please select the "Add Spouse" option on the final page of your registration and enter their first and last name. Includes access to the Exhibit Hall, Opening Keynote, Opening Party, and Networking Party. Children under the age of 14 are not permitted to attend. Attendance for minors aged 15 and older may be approved on a case-by-case basis; please email info@distributech.com for consideration.

Please check with the US Embassy to learn whether you require a visa to enter the United States. We suggest you check regularly for the latest travel updates. At this time, we recommend you apply for a US visa as early as possible due to ongoing processing delays and longer wait times for visa appointments.

If you do require a visa, please access your registration through our Registration Resource Center, using your email address and your badge/registration number. You can then provide your details prior to printing your customized visa letter for your travel preparations:

Yes, we do. 

Clarion Events, Inc. (“Clarion”) prides itself on providing an inclusive and supportive environment where all people are treated with dignity, decency, and respect. Clarion expects all parties associated with its events to behave appropriately throughout the year and requires that all individuals associated with its events act in a considerate, respectful, and collaborative manner. Demeaning, discriminatory, or harassing behavior and speech are not permitted. While involved with Clarion or DTECH®, we ask that you use best efforts to be mindful of your surroundings and of your fellow participants, and to alert event venue security or DTECH® staff if you notice a dangerous or harassing situation or someone in distress. Additionally, you may also reach out to infodistributech@clarionevents.com year-round with any questions or comments.

UNACCEPTABLE CONDUCT:

All who participate in any Clarion event deserve respectful treatment, regardless of the capacity in which they are attending or participating. Unacceptable behaviors include, but are not limited to, the following: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. Clarion prohibits any and all offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or attention. Attendees often combine professional activities with social interaction, and while DTECH® encourages such networking and strengthening of connections between participants, DTECH® reserves the right to remove anyone who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event, and anyone whose social attentions become unwelcome toward a staff member, attendee, exhibitor, or any other person associated with the event. Event participants are not permitted to bring firearms to the event.

CONSEQUENCES OF UNACCEPTABLE BEHAVIOR:

Unacceptable behavior will not be tolerated at the events whether by attendees, media, speakers, volunteers, organizers, venue staff, sponsors, exhibitors, or anyone else even remotely related to the event. Anyone asked to stop unacceptable behavior is expected to comply immediately. DTECH®, at its discretion, may remove and bar those who violate this Code from continued attendance or participation in some or all of the events in its sole and absolute discretion, without refund of any fees paid, and may bar violators of this Code from attendance or participation of any future Clarion events in its sole and absolute discretion. This code provides general guidelines and cannot cover every possible type of unacceptable behavior. DTECH® reserves the right to apply corrective action to instances other than the specific examples noted.

This Code of Conduct may be modified at any time and for any reason.

Plan your stay with ease—we've got you covered with exclusive discounts and travel tips. Learn more here.

It has come to our attention that unauthorized housing companies have been contacting DTECH® attendees via email and phone and in general, misrepresenting themselves as an official housing vendor for DTECH®.

The only official housing company for DTECH® is Connections Housing.  All other companies do not have any affiliation with DTECH®.  We highly caution you from engaging unauthorized companies because if/when issues arise, DTECH® management does not have the ability to provide assistance in solving them. 

Please report any unauthorized housing and travel solicitations to Chantelle Bean.

Clarion here with a friendly reminder to always remain vigilant in relation to any change of beneficiary requests when processing payments to us.  Bad actors frequently target small businesses and use a variety of tactics, including typosquatting, in an attempt to appear more convincing.  If you ever have any questions related to payment, changes in instructions from Clarion, or anything else, please always give us a call prior to issuing payment.

We have a variety of options to choose from. To get detailed pricing and availability, please  contact our team.

We understand that you may be contacted by outside companies attempting to sell you exhibitor services, lead retrieval, hotel reservations, attendee lists, or more for the upcoming DTECH event. Please rest assured, we never sell our exhibitor’s contact information – in fact, we follow strict data privacy regulations at Clarion Events, DTECH’s parent company.

These 3rd party companies will scrape event websites for exhibiting companies and research contact information in order to present themselves as show partners. Unless the email is coming from one of these addresses, it is a scam – and we ask that you please proceed with caution!

• @clarionevents.com (overall event updates and information)
• @livebuzz.co.uk (registration)
• @clarionevents.com (lead retrieval)
• @theexpogroup.com (booth set up, shipping, exhibit services)
• @connectionshousing.com (hotel)

Don’t be fooled by other parties using DTECH, DISTRIBUTECH, DISTRIBUTECH International, Clarion Events name and/or logo – they are NOT affiliated with Clarion Events or DTECH. At the very least, prior to engaging with any of these outside companies, feel free to verify with your sales team representative, or check the prospective vendor’s rating at www.bbb.org.

To comply with GDPR and protect attendee privacy, we cannot distribute a full attendee list. Since connecting with peers is a key part of the DTECH planning process, we’ve created a private mobile app just for registered attendees. Inside the app, you can browse all registered participants and reach out to the people you want to connect with onsite.

The Exhibitor Success Team is your single point of contact for any sponsor and exhibitor questions. The Exhibitor Success Team can be reached at: dtech.es@clarionevents.com.

Emergency plans are in place to keep everyone safe. If the fire alarm is triggered or an evacuation is required, you will hear clear announcements via the Alarm Paging System, and event staff will guide you to the nearest safe exit. Below are the announcements you can expect to hear:

• Initial Emergency Announcement
  • May I have your attention please!
  • The source of the alarm is being investigated. We will advise you further.
• All Clear Announcement
  • May I have your attention please!
  • The source of the alarm has been identified. There is NO emergency.
  • We appreciate your patience and cooperation.
• Evacuation Announcement
  • May I have your attention please!
  • There has been an emergency reported in the building.  Please calmly exit the building using the marked stairways and exits. 
  • Do not use elevators or escalators.

We’ll provide safety information through our mobile app and event communications.

In the event of an emergency, our team is trained and ready to respond quickly. You will be notified via announcements or mobile app notifications with clear instructions. Evacuation routes are clearly marked, and event staff will be on hand to assist you.

Yes, please review our code of conduct   here.