Terms and conditions

DTECH restricts exhibitors and other companies from hosting or participating in competing or conflicting events or activities that occur during official show hours. Exhibitors violating this policy will be subject to cancellation of their booth without refund and may not be invited to participate in future exhibitions. Booth Personnel are not permitted to promote the exhibiting company outside the contracted exhibit space. All marketing must remain within the contracted exhibit space. Marketing materials may not be placed on conference tables or other areas that are not within the boundaries of the booth, both inside and outside of the exhibit hall. Show management reserves the right to remove individuals or discard display materials that do not comply with these guidelines. Any attendee who is observed to be soliciting business in the aisles or other public spaces, or in another company's booth, will be asked to leave immediately. 

What is suitcasing? 
Suit casing is a business practice in which unethical companies will gain access to an event by obtaining some type of event credential (attendee badge, expo-only badge, etc.) and then solicit business in the aisles or other public spaces used for the conference. This practice skirts the support of the organizer and the industry. Attendees that sell to exhibitors or other attendees within the exhibit hall, but don't purchase an exhibit to do so, are suit casing. Typically, suit casers approach people in the public areas of the show, such as registration and food-service areas, or aisles, and hand out brochures or other marketing collateral. This includes the hotels. This is expressly prohibited at most shows since again, these people are poaching the attendees that exhibitors have paid to see. 

What can you do? 
Attendees can report any observed violations to the exhibits manager, or DTECH staff, or conference security. The exhibits manager will investigate all complaints of suitcasing. DISTRIBUTECH recognizes that suitcasing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite, a restaurant, or any other public place in proximity to our event. For the purposes of this policy, suitcasing violations may occur at venues other than the exhibition floor and at other events. It is for this reason DTECH staff must be informed of any hospitality suites and expressed consent must be given prior to the event. 

Exhibitor protection policy — Offsite meeting space at official hotels is reserved exclusively for official exhibitors and sponsors. This ensures a level playing field, protects investment, and maintains the integrity of the event experience. Please contact sales@distributech.com for options. 

Clarion Events, Inc. (“Clarion”) prides itself on providing an inclusive and supportive environment where all people are treated with dignity, decency, and respect. Clarion expects all parties associated with its events to behave appropriately throughout the year and requires that all individuals associated with its events act in a considerate, respectful, and collaborative manner. Demeaning, discriminatory, or harassing behavior and speech are not permitted. While involved with Clarion or DISTRIBUTECH, we ask that you use best efforts to be mindful of your surroundings and of your fellow participants, and to alert event venue security or DTECH staff if you notice a dangerous or harassing situation or someone in distress. Additionally, you may also reach out to info@distributech.com year-round with any questions or comments.

Unacceptable conduct:

All who participate in any Clarion event deserve respectful treatment, regardless of the capacity in which they are attending or participating. Unacceptable behaviors include, but are not limited to, the following: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. Clarion prohibits any and all offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or attention. Attendees often combine professional activities with social interaction, and while DTECH encourages such networking and strengthening of connections between participants, DTECH reserves the right to remove anyone who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event, and anyone whose social attentions become unwelcome toward a staff member, attendee, exhibitor, or any other person associated with the event. Event participants are not permitted to bring firearms to the event.

Consequences of unacceptable behavior:

Unacceptable behavior will not be tolerated at the events whether by attendees, media, speakers, volunteers, organizers, venue staff, sponsors, exhibitors, or anyone else even remotely related to the event. Anyone asked to stop unacceptable behavior is expected to comply immediately. DTECH at its discretion, may remove and bar those who violate this Code from continued attendance or participation in some or all of the events in its sole and absolute discretion, without refund of any fees paid, and may bar violators of this Code from attendance or participation of any future Clarion events in its sole and absolute discretion. This code provides general guidelines and cannot cover every possible type of unacceptable behavior. DTECH reserves the right to apply corrective action to instances other than the specific examples noted.

This Code of Conduct may be modified at any time and for any reason.

The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at DTECH. While much of our security infrastructure is working behind the scenes in conjunction with the Convention Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone. 

Important Reminder: A government-issued photo ID is required to pick up your badge onsite. Badges must be picked up individually, and the name on your registration must match the name on your ID. 

Security measures and operational plans are in place at our events, including:

• Valid ID's are required for badge pick-up and ticket verification  
• Attendees must pick up their own badges; team members are not permitted to pick up badges for others  
• Uniformed and covert security guards  
• Crowd management staff, signage and barriers, as necessary

To help us all stay safe and secure during the event, here are five key things you can do:

1. Remove Your Badge When Exiting the Event

While badges are required within the event space, please remove your badge when leaving the event space. Ensure you always have your credentials on you, do not to leave them unattended or dispose of them in public receptacles.

Landyard Policy:

For the safety and security of all DTECH participants, all sponsors and attendees are required to wear the official show lanyards provided at registration.  

• Identification & Access: The official lanyards are part of our event’s security system. They allow event staff and security personnel to easily identify who is authorized to be in specific areas.  
• No Substitutions: Personal or branded lanyards may not be used in place of the official show lanyards. Wearing unofficial lanyards can delay access at checkpoints and may result in being stopped by security.  
• Enforcement: Security staff will be instructed to enforce this policy. Anyone not wearing the official show lanyard will be asked to return to registration to obtain and wear one.

2. Stay Aware of Your Surroundings

Always remain alert, especially in crowded areas. Trust your instincts—if something doesn’t feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.

3. Protect Your Belongings
Keep your valuables close to you at all times. For added security, consider storing important items in your hotel room or locked storage when possible.

4. Limit Cash and Use Secure Payment Methods
We recommend carrying only what you need in cash. For your safety, use credit cards or ATMs, when possible, to minimize the risk of theft. Keep your ID on you at all times.

5. Enjoy Responsibly
Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other.