Speakers

Tamla Olivier is the chief operating officer for Pepco Holdings, the parent company of Atlantic City Electric, an electric utility serving southern New Jersey; Delmarva Power, an electric and gas utility serving Delaware and portions of the Delmarva Peninsula, and Pepco, an electric utility serving Washington, D.C., and suburban Maryland. Olivier and team are responsible for the overall operations for the three utilities, including electric and gas operations, projects and contracts, support services, technical services, transmission and substation, and the customer operations functions, including business & customer support, customer care, field & meter services, customer financial operations and customer strategy & governance. Prior to transitioning to her role at Pepco Holdings, Olivier served as the senior vice president of Customer Operations and Chief Customer Officer at BGE. In this role, Olivier leveraged relationships across Exelon’s utilities to develop a strategy to provide equitable access to programs and services for customers and communities in the region. Her team focused on creating value for every customer segment, stakeholders, and employees. Olivier was also a key member of the Constellation leadership team for 10 years, including time spent as president and chief executive officer of BGE Home, one of the largest home energy service operations in the nation. Providing consumers in multiple markets with energy related solutions ranging from HVAC to home improvements, her organization was key to Constellation's strategic plan to differentiate its deregulated gas and electricity offerings — deepening customer relationships and driving earnings for the business. Prior to joining Constellation as executive director of Human Resources in 2010, Olivier held leadership roles in human resources and organizational development at T. Rowe Price, United Defense and Wells Fargo. Olivier is a MedStar Health board member and also serves on the Quality, Safety & Professional Affairs (QSPAC) Committee and Finance Committee.   She is a board member of the Boys and Girls Clubs of Greater Washington.  She is a board member for Century Aluminum.  She is the vice-chair for Catholic Charities of Maryland, member of the Executive, Nominating and Steering Committees. She is also co-chair of the women's leadership council for My Sister's Place Women's Center.  Former member of the MedStar Franklin Square Medical Center Board of Directors and Ronald McDonald House of Maryland. Olivier is a graduate of Cornell University's School of Industrial and Labor Relations.