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Swati Dora

Swati Dora

Associate Director- Customer Success, Prolifics

With a distinguished career spanning over a decade in the Energy and Utilities (E&U) industry, Swati Dora is a results-driven Customer Success Leader and seasoned Integration Architect. She brings a proven track record of orchestrating success at the intersection of technology and energy solutions, leading global teams. 

Throughout her tenure, Swati consistently demonstrates a keen understanding of the unique challenges within the E&U sector. As an Integration Architect and Project Lead, she optimizes service delivery and aligns business strategies with customer needs, achieving tangible outcomes. Notably, her initiatives have resulted in quarter million-dollar savings, underscoring her impact on operational efficiency and cost-effectiveness. 

 

Swati’s leadership style, characterized by proactive problem-solving and effective communication, has fostered collaboration within diverse teams. She has been a catalyst for positive change in the E&U sector, leading initiatives that streamline processes, ensure regulatory compliance, and integrate cutting-edge technologies. 

Beyond architecture, Swati continually stays abreast of technological advancements and industry trends. Her commitment to customer success is evidenced by metrics such as a successful collaboration with renowned organizations. 

Her approach, rooted in a proactive understanding of customer requirements, positions Swati as a driving force in anticipating and meeting evolving industry needs. As a forward-thinking leader, she remains dedicated to navigating the complexities of the E&U sector, ensuring not only current but future success for both customers and the broader energy landscape. 

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