Speakers

 Nayan Parikh is a Technology Group Product Manager. In this role, he is responsible for leading digital projects to enhance customer experience, outage communications and customer satisfaction. He is currently overseeing initiatives to modernize CRM systems, enhance web/mobile transformation, Utility 2.0, AMI enabled capabilities and implement new innovations through technology to solve business problems.

Nayan joined PSEG Long Island in January 2014. Prior to this, he held several positions at LIPA from 2005 to January 2014. Nayan has more than 19 years' experience in customer facing applications, developing technology road maps, IT strategy, project management, extensive experience in vendor and contract management and is a trusted go-to expert to achieve business goals such as improving JD Power score.

Nayan holds an Executive MBA from Hofstra University, New York and a Bachelors of Engineering in Electronics from S.P University, India.