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Kelvin White
Kelvin White currently serves as a Senior Customer Service Analyst for Georgia Power Company, where he is responsible for protecting company revenue by identifying abnormal meter conditions through detailed analysis of meter data, customer usage patterns, and operational trends. His work focuses on uncovering revenue loss, strengthening detection processes, and supporting both field operations and investigative teams through data-driven insights.
With 20 years of service at Georgia Power, Kelvin brings extensive experience in revenue protection, fraud detection, analytics, and cross-functional collaboration. His background includes investigating fraudulent customer activity and providing analytical support for revenue protection initiatives, contributing to improved operational efficiency and revenue recovery.
Sessions
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Detecting Energy Diversion and Safeguarding Revenue05-Feb-202629AB