Explore how utilities combine technology and workforce strategies to strengthen operations and prepare for the future.

A strong business strategy must align with a skilled, adaptable workforce. This track covers how utilities equip field teams with tools like mobile management, drones, and AR to improve safety and productivity, while also addressing talent attraction, upskilling, leadership development, and building diverse, inclusive teams. Learn how utilities invest in technology and people to strengthen today’s operations and build tomorrow’s workforce.

Featured content

Strengthening Your Utilities Workforce Through Conversation within Transformational Programs

February 05, 2026

Navigating the conversation around what everyone’s unique needs are can be complex, but it is more important than ever. 

ADMS Implementation Drives Multi-OpCo Standardization for Efficiency and Quality

February 03, 2026

American Electric Power (AEP), one of the largest electric utilities in the United States, is organized into seven regulated operating companies (OpCos) that serve nearly 5.6 million customers across 11 states.  

Pivoting to the Future Distribution Grid

February 04, 2026

Learn about overcoming supply chain challenges for long lead time equipment, public involvement processes, contracting strategies for management and design resources, project (craft) labor agreements and the application of emerging technologies like artificial intelligence in all the above.

Strategy & Workforce educational opportunities

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10:00 AM
  1. 26AB
    50 mins
    The need for more efficient interconnection processes is more critical than ever. This session will delve into the latest advancements in AI-augmented workflow automation tailored to the interconnecti …
11:00 AM
  1. 29CD
    25 mins
    As utilities face growing pressure to modernize and decarbonize, technology alone is not enough—organizations must evolve their operating models and workforce strategies in tandem. National Grid, in c …
11:25 AM
  1. 29CD
    25 mins
    Buried beneath established routine and procedures, electric utilities uncover major gaps - paper-based as-builting workflows.  As they modernize their work management, GIS and graphic work design syst …
11:00 AM
  1. 28AB
    50 mins
    As artificial intelligence continues to reshape the energy landscape, utilities face unique opportunities—and challenges—in turning pilots into enterprise-grade solutions. Generative AI, large languag …
10:00 AM
  1. 11AB
    50 mins
    Affordability is emerging as one of today's utilities' most urgent and complex challenges. Rising operating costs, regulatory pressures, and evolving customer expectations intensify the need to delive …
2:00 PM
  1. 29CD
    50 mins
    With the acceleration of capital projects (new substations and upgrading existing substations), it is increasingly important to look at how to deploy digital substations. Digital substations provide i …
  2. 10
    15 mins
    One of our clients struggled with controlling construction paving costs. Although well versed in utility work, often field decisions were made without full understanding of downstream paving implicati …
  3. 32AB
    50 mins
    The changing energy industry demands deep transformation, from the workforce up through utility operations. This panel brings together powerhouse women leading the utility industry to share how they’r …
2:15 PM
  1. 10
    15 mins
    District Energy Systems are evolving to incorporate assets like waste, renewable heat sources, heat pumps, storages, electric boilers, and chilling units to reduce greenhouse gas emissions. The volati …
2:30 PM
  1. 10
    15 mins
    Utilities are continually challenged to maintain vegetation programs that are safe, consistent, and effective—especially as workforce turnover and climate risks accelerate. Immersive Augmented Reality …
3:00 PM
  1. 32AB
    50 mins
    The Edison Electric Institute (EEI) and U.S. Department of Energy (DOE) both highlight that a significant portion of utility capital spending ($500-700B) over the next decade will be directed toward d …
11:00 AM
  1. 6D
    50 mins
    The demand for cleaner electric energy grows each year with electrification of data storage, mobility, space conditioning, vertical agriculture, industrial processes and more. Some say that America wi …
1:00 PM
  1. 11AB
    25 mins
    The electrical utilities industry is experiencing substantial transformations due to technological advancements, regulatory changes, employee turnover, and shifting consumer demands. Recent OECD job r …
1:25 PM
  1. 11AB
    25 mins
    Navigating the conversation around what everyone’s unique needs are can be complex, but it is more important than ever. It has already been proven that emphasizing your people, asking what their uniqu …