Explore how utilities combine technology and workforce strategies to strengthen operations and prepare for the future.

A strong business strategy must align with a skilled, adaptable workforce. This track covers how utilities equip field teams with tools like mobile management, drones, and AR to improve safety and productivity, while also addressing talent attraction, upskilling, leadership development, and building diverse, inclusive teams. Learn how utilities invest in technology and people to strengthen today’s operations and build tomorrow’s workforce.

Core Concepts Discussed

  • Utility business strategy development
  • Strategic planning for grid transformation
  • Workforce of the future
  • Talent attraction and retention
  • Succession planning and leadership pipelines
  • Diversity, equity, and inclusion (DEI) initiatives
  • Safety culture and training programs
  • Workforce digital enablement
  • Regulatory and stakeholder alignment with strategy
  • Linking strategy to reliability, resiliency, and innovation goals

Strategy & Workforce educational opportunities

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10:00 AM
  1. B217
    50 mins
    Four generations are sharing the workforce—each bringing different experiences, expectations, and perspectives on leadership. At the same time, women are playing an increasingly influential role in sh …
3:00 PM
  1. B217
    25 mins
    When a field crew member can confirm a job and pull asset history without leaving the truck cab, a digital transformation has moved beyond rollout and into real adoption. Dominion Energy reached that …
3:25 PM
  1. B217
    25 mins
    Dominion Energy plans to grow Virginia's transmission capacity by roughly 100% over the next decade, investing on the order of $2 billion a year, and nearly every one of those projects needs a planned …
10:00 AM
  1. B217
    50 mins
    The ongoing workforce crisis in the U.S. energy sector has reached a critical inflection point, threatening our nation's economic growth and technological future. The demand for skilled labor is being …
11:00 AM
  1. B217
    25 mins
    For utilities, contractor invoice review is more than an administrative task. It is a frontline financial control.At PPL, a single team can process more than 400 contractor invoices each month, with e …
11:25 AM
  1. B217
    25 mins
    Modelers and engineers at Dominion Energy spend a meaningful share of their time not doing engineering, but hunting. Hunting through spreadsheets, enterprise planning documents, project documentation, …

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