Discover how utilities are using digital tools, data, and automation to modernize operations, enhance decision-making, and drive innovation.

Digital transformation is reshaping how utilities operate, plan, and serve customers—unlocking new levels of agility, efficiency, and insight. This topic explores how utilities are embracing digital tools and platforms to modernize everything from grid operations and asset management to customer experience and enterprise decision-making. Topics include data architecture, cloud adoption, IoT integration, digital twins, AI/ML applications, and change management. 

Sponsored by:
Gridraven

Core Concepts Discussed

  • Utility digitalization strategy
  • IT/OT convergence
  • Process automation
  • Cloud adoption for utility systems
  • Breaking down data silos
  • Workforce digital enablement
  • Customer-facing digital solutions
  • Digital culture and change management
  • Regulatory and cybersecurity considerations for digital platforms
  • Future-ready operations
keynote session

Digital transformation educational opportunities

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8:00 AM
  1. B210
    240 mins
    This intensive four-hour course is designed to provide a comprehensive understanding of modern Advanced Metering Infrastructure (AMI), its evolution, future direction, and best practices for successfu …
  2. B203
    240 mins
    As hyperscale, colocation, and industrial data centers continue to expand in scale and power density, electrical infrastructure has become a critical determinant of availability, operational resilienc …
8:30 AM
  1. B308/309
    600 mins
    As electricity demand rises rapidly (driven by factors including AI, data centers, and widespread electrification) grid flexibility has shifted from a ""nice to have"" to an absolute necessity for mod …
10:00 AM
  1. B202
    50 mins
    As utilities accelerate the transition from legacy telecom systems to private LTE and 5G networks, they face a fundamental challenge: how to rigorously justify these investments in the face of overlap …
10:15 AM
  1. B310
    390 mins
    Join Utility 2030 (U2030) for The Human Grid Kitchen, an immersive, culinary-themed leadership simulation designed to help utility and technology leaders practice transformational leadership in a safe …
11:00 AM
  1. B217
    50 mins
    Utilities are facing a convergence of workforce challenges at the same time grid complexity, capital investment, and operating cost pressures are accelerating. As experienced workers retire, turnover …
  2. B314
    300 mins
    This immersive, interactive, hands-on workshop combines Plugfest-style demonstrations, real-world utility case studies, and peer collaboration to showcase how private broadband networks support critic …
12:00 PM
  1. B311
    240 mins
    This half-day interactive workshop brings together utility, technology, and solution provider leaders to explore practical strategies for advancing grid flexibility, resilience, and operational intell …
1:00 PM
  1. B216
    50 mins
    In today’s era of explosive load growth, DER proliferation, extreme weather, and accelerating grid modernization, an accurate, dynamic, and enterprise-wide Grid Network Model is the foundational backb …
  2. B207
    50 mins
    Utilities across North America are increasingly turning to battery energy storage systems (BESS) to address a growing range of grid challenges, including distribution capacity constraints, acceleratin …
  3. B201
    50 mins
    Southern Company has no shortage of data. The harder challenge is making that data trusted, governed, and usable across business units, operating companies, and a growing set of analytics and AI use c …
  4. B210
    240 mins
    Utilities are under growing pressure to modernize infrastructure, strengthen reliability and resilience, and manage rising system complexity, all while demonstrating affordability and accountability t …
  5. B209
    240 mins
    In this course, we’ll explore ‘how’ to manage distributed energy resources (DER): Overview of the industry’s most successful DER management programs Navigating DER communication protocols - best pract …
  6. B302
    240 mins
    Ready to build on your SCADA fundamentals? This course takes the next step by exploring how SCADA (Supervisory Control and Data Acquisition (SCADA) system information, functionality, and secure networ …
3:00 PM
  1. B201
    50 mins
    Utilities want agentic capabilities that improve daily work: faster triage, consistent investigations, reliable reporting, and guided decision support. However, those outcomes depend on whether operat …
9:00 AM
  1. B216
    50 mins
    Advanced Metering Infrastructure (AMI) has long provided utilities with unprecedented visibility into grid conditions through outage notifications and alarm signals. While power outage alarms are wide …
  2. B207
    50 mins
    For decades, utility protection and control (P&C) engineers maintained absolute authority over the substation through physical isolation and hardwired copper loops. That era of pure isolation is endin …
  3. B215
    50 mins
    FortisAlberta, a Canadian utility recognized with Electricity Canada’s Centre of Excellence Award for its solar interconnections process solution, will share how it modernized its customer portal and …
10:00 AM
  1. B216
    50 mins
    At Duquesne Light Company (DLC), serving more than 600,000 customers across an 812 square‑mile territory in Pennsylvania, we reached a point where grid planning work was being slowed by manual data ex …
11:00 AM
  1. B218
    50 mins
    The utility industry has invested heavily in digital twins, ADMS, OMS, and DERMS platforms to support an increasingly complex grid. Yet as distributed energy resources, electrification, and emerging A …
  2. B202
    50 mins
    As utilities modernize the grid, communications networks are becoming critical infrastructure. Increasingly, utility leaders are looking beyond single-network strategies and toward communications arch …
  3. B204
    50 mins
    As distributed energy resource adoption accelerates, utilities are under increasing pressure to process interconnection applications faster while maintaining grid safety, regulatory compliance, and a …
  4. B215
    50 mins
    When a line of severe storms tears across southeastern Wisconsin after midnight, or when wildfire conditions force a Public Safety Power Shutoff in San Diego County, the first thing hundreds of thousa …
2:00 PM
  1. B204
    50 mins
    As electric utilities face increasing pressure to improve grid reliability, reduce operational costs, and mitigate wildfire risk, traditional inspection programs are being challenged by the scale and …
  2. B202
    50 mins
    Distribution grid operators worldwide are caught in a perfect storm: skyrocketing electrification demand colliding with volatile, extreme weather events and the operational bottleneck of manual asset …
  3. B209
    50 mins
    Panel Description: As utilities accelerate grid digitization, integrating IT and OT environments introduces unprecedented cyber risk across field devices, control systems, and cloud-connected infrastr …
9:00 AM
  1. B204
    50 mins
    Infrastructure readiness, not application configuration, turned out to be the primary determinant of how fast PPL could move. That finding reshaped the program. PPL Corporation is in the middle of a m …
10:00 AM
  1. B209
    50 mins
    For most of three decades, Dominion Energy managed every transmission facility rating subject to compliance monitoring in a legacy spreadsheet application. Engineers calculated the limiting rating by …
  2. B215
    50 mins
    Delivering electricity across a service territory that has an estimated population of 14 million people and spanning more than 54,000 square miles, Oncor operates the largest pure-play wires utility i …
1:00 PM
  1. B201
    50 mins
    Utilities are under pressure to modernize asset management, integrate DERs, support flexible connections, evaluate non-wires solutions, prepare for energy markets and apply AI to planning and operatio …
  2. B202
    50 mins
    When APS set out to modernize grid operations, the first challenge was not technology. It was knowing which capabilities to build, in what order, and why. As Arizona's largest electric utility serving …
3:00 PM
  1. B201
    50 mins
    In an era of explosive load growth, DER proliferation, AI-driven operations, and relentless pressure to modernize the grid, siloed data systems remain the single biggest barrier to speed, scale, and r …
  2. B204
    50 mins
    For a large transmission system, the processing power required to reconstruct the thermal history of tens of thousands of conductors isn't a software problem. It's an engineering problem at a scale ut …
8:00 AM
  1. B204
    240 mins
    Enterprise Architecture (EA) is one of the most misunderstood disciplines in business, often mistaken for designing buildings rather than shaping digital infrastructure, data flows, and how work actua …
11:00 AM
  1. B217
    25 mins
    For utilities, contractor invoice review is more than an administrative task. It is a frontline financial control.At PPL, a single team can process more than 400 contractor invoices each month, with e …
11:25 AM
  1. B217
    25 mins
    Modelers and engineers at Dominion Energy spend a meaningful share of their time not doing engineering, but hunting. Hunting through spreadsheets, enterprise planning documents, project documentation, …
1:00 PM
  1. B211
    50 mins
    Georgia Power recently initiated a new risk evaluation initiative with the potential to set a new standard for decision-making across the Southeast. Having led the effort, Josh Stallings, VP, Distribu …

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