Discover how utilities are using digital tools, data, and automation to modernize operations, enhance decision-making, and drive innovation.

Digital transformation is reshaping how utilities operate, plan, and serve customers—unlocking new levels of agility, efficiency, and insight. This topic explores how utilities are embracing digital tools and platforms to modernize everything from grid operations and asset management to customer experience and enterprise decision-making. Topics include data architecture, cloud adoption, IoT integration, digital twins, AI/ML applications, and change management. 

Sponsored by:

EY

Featured content

What Keeps Utility Executives Up at 3am

February 04, 2026

This panel of top industry executives will discuss these challenges and solutions to help mitigate the situation, and share what keeps them up at 3am.

Integrated Digital Construction Workflow Transforms Field Operations at Dominion Energy

February 02, 2026

This session will cover how Dominion implemented a DCM solution and realized the benefit of obtaining high-quality, high-accuracy and timely as-built data for their GIS. 

Faster Fixes, Smarter Maps: Nashville Electric Service Storm-Proofs Its Field Operation

February 03, 2026

In this session, NES will share their journey of integrating ArcGIS with EpochField to create a centralized, real-time storm assessment workflow. Hear firsthand how this powerful solution eliminated redundant field checks, improved crew coordination, and accelerated FEMA reporting—all while keeping teams aligned with a shared, map-based view of operations.

Digital transformation educational opportunities

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10:00 AM
  1. 29AB
    50 mins
    Utilities are navigating rising expectations for reliability, transparency, and customer engagement in outage management. To meet these demands, CenterPoint Energy, in partnership with DataCapable, ha …
  2. 26AB
    50 mins
    The need for more efficient interconnection processes is more critical than ever. This session will delve into the latest advancements in AI-augmented workflow automation tailored to the interconnecti …
  3. 28AB
    50 mins
    As the energy landscape evolves, grid modernization has become a cornerstone for ensuring resilience, efficiency, and sustainability in the face of growing demand, distributed energy resources, and cl …
11:00 AM
  1. 29CD
    25 mins
    As utilities face growing pressure to modernize and decarbonize, technology alone is not enough—organizations must evolve their operating models and workforce strategies in tandem. National Grid, in c …
11:25 AM
  1. 29CD
    25 mins
    Buried beneath established routine and procedures, electric utilities uncover major gaps - paper-based as-builting workflows.  As they modernize their work management, GIS and graphic work design syst …
12:30 PM
  1. 25A
    210 mins
    Digital substations can be invaluable assets for T&D network owners and operators since they offer pathways to increased resilience and reliability through digital data gathering, communication, and e …
1:25 PM
  1. 29AB
    25 mins
    With great data comes great opportunity, both to use the grid more efficiently and protect the system. Great River Energy (GRE) has deployed two kinds of Dynamic Line Rating (DLR) sensors. The first a …
10:00 AM
  1. 6E
    50 mins
    Haugland Group's emergency management team needed a system that could handle huge tasks -- like Hurricane Sandy. That system got stress-tested even further in the Virgin Islands after Hurricanes Irma …
11:00 AM
  1. 28AB
    50 mins
    As artificial intelligence continues to reshape the energy landscape, utilities face unique opportunities—and challenges—in turning pilots into enterprise-grade solutions. Generative AI, large languag …
  2. 11AB
    50 mins
    In the rapidly evolving landscape of customer service, the integration of Artificial Intelligence (AI) has become a pivotal strategy for enhancing operational efficiency and customer satisfaction. Thi …
11:45 AM
  1. Grid Edge Intelligence - Booth #4845
    30 mins
    As energy systems decentralize and electrification surges, grid infrastructure must adapt to keep up with the volume and speed of power demand. In this presentation, leaders from JST Power Equipment a …
1:15 PM
  1. Digitalizing the Grid - Booth #6045
    30 mins
    A forward-looking approach to vegetation management is needed to meet the evolving challenges of wildfire mitigation efficiently. In this session, Logic20/20 will share how they co-developed and deplo …
2:00 PM
  1. 10
    50 mins
    Join us for an inside look at how Nashville Electric Service (NES), one of the nation's largest public electric utilities, transformed its storm damage response with cutting-edge GIS technology. Faced …
2:45 PM
  1. Innovative and Emerging Tech - Booth #143
    30 mins
    A technical yet practical session on how digital twin intelligence, Dynamic Line Rating, Vegetation Management and predictive analytics are enabling utilities to unlock more capacity, reduce outages a …
  2. Reliability & Resiliency - Booth #UL741
    30 mins
    The low-voltage grid has become the frontline of the energy transition, yet it remains one of the least visible parts of the power system. This keynote takes a closer look at that challenge and introd …
  3. Digitalizing the Grid - Booth #6045
    30 mins
    Energy organizations face mounting pressure to safeguard operations against evolving cyber and operational risks. C-level executives view improvements to the industrial network and security systems di …
10:00 AM
  1. 11AB
    50 mins
    Affordability is emerging as one of today's utilities' most urgent and complex challenges. Rising operating costs, regulatory pressures, and evolving customer expectations intensify the need to delive …
  2. 31AB
    49 mins
    The electric utility landscape is being transformed and reshaped with renewable, clean, and more resilient energy solutions. There are also unprecedented challenges in the industry including an increa …
11:00 AM
  1. Digitalizing the Grid - Booth #6045
    30 mins
    Artificial intelligence is reshaping the utility landscape — optimizing grid planning, improving operational efficiency, and enabling deeper customer engagement. But as utilities embrace AI, new chall …
  2. 32AB
    50 mins
    In the age of electrification, the narrative is changing from “how do we integrate customers into the grid?” to “how do we integrate into our customers’ lives?” Whether it’s managing energy use, acces …
  3. 25A
    60 mins
     As utilities plan for grid modernization—including upgrades to AMI 2.0, DERMS, and Distribution Automation—choosing the right connectivity strategy is critical. This session, co-presented by Duquesne …
1:00 PM
  1. 26AB
    50 mins
    As utilities strive to support infrastructure growth and grid modernization, the imperative to secure and enhance new and existing systems grows ever more critical. This session will delve into the ro …
  2. 31AB
    50 mins
    The rise of distributed energy resources (DERs) is overwhelming utility engineering teams with manual, repetitive study tasks. At Dominion Energy, a small team of engineers decided to fix that from th …
  3. 32AB
    50 mins
    The changing energy industry demands deep transformation, from the workforce up through utility operations. This panel brings together powerhouse women leading the utility industry to share how they’r …
2:00 PM
  1. 28CD
    50 mins
    Utility IoT applications—such as Distribution Automation (DA), AMI 2.0, DERMS, and Consumer Engagement—are pushing the limits of network technologies like NB-IoT, CAT-M, LTE, 5G, satellite, and mesh. …
  2. 31AB
    50 mins
    For utility CIOs, the challenge today isn’t finding AI—it’s scaling it fast to deliver measurable business value. Generic and point AI tools often lack the depth of insight and flexibility of adoption …
  3. 32AB
    50 mins
    As utilities advance DERMS adoption to manage distributed energy resources, the panel will spotlight how utilities are embracing digital technologies to accelerate transformation and deliver sustainab …
  4. 29CD
    50 mins
    With the acceleration of capital projects (new substations and upgrading existing substations), it is increasingly important to look at how to deploy digital substations. Digital substations provide i …
  5. Digitalizing the Grid - Booth #6045
    30 mins
    At the Digitizing the Grid Knowledge Hub, attendees will learn about the U.S. Department of Energy (DOE) Office of Electricity’s American-Made Digitizing Utilities Prize Round 3: Resilient Grid Innova …
2:15 PM
  1. 10
    15 mins
    District Energy Systems are evolving to incorporate assets like waste, renewable heat sources, heat pumps, storages, electric boilers, and chilling units to reduce greenhouse gas emissions. The volati …
2:30 PM
  1. 10
    15 mins
    Utilities are continually challenged to maintain vegetation programs that are safe, consistent, and effective—especially as workforce turnover and climate risks accelerate. Immersive Augmented Reality …
3:30 PM
  1. Digitalizing the Grid - Booth #6045
    30 mins
    Secondary equipment will be the major innovation driver of utilities, as most novel business models rely on data and algorithms that require massive computational power to generate value, be it classi …
11:00 PM
  1. Innovative and Emerging Tech - Booth #143
    -690 mins
    The U.S. Department of Energy’s Office of Electricity is making grid models more accessible through efforts like the Feeder of the Future Prize and the Grid Kitchen grid model library. If every utilit …
10:30 AM
  1. Digitalizing the Grid - Booth #6045
    30 mins
    As utilities adopt private cellular networks to support smart grid infrastructure and critical operations, secure device connectivity is no longer optional—it’s mission-critical. In this joint session …
11:00 AM
  1. 6C
    50 mins
    As the UK energy market transforms under the pressures of decarbonization, network constraints, and rising C&I expectations, Constellation Energy UK is redefining what it means to be a modern energy p …