In an era of record-breaking demand and aging infrastructure, maintaining equitable rates is a strategic necessity. This topic explores how digital innovation, regulatory reform, and transparent communication strategies can be leveraged to address these issues on all sides. Sessions focus on bridging the gap between operational reality and consumer perception to allow utilities to move from awareness to empowerment, ensuring the benefits of grid modernization are both visible to the consumer and sustainable for the ratepayer.

Core Concepts Discussed

  • Performance-Based Regulation
  • Time-of-Use (TOU) / Dynamic Rates
  • Energy Burden
  • Energy Efficiency & Weatherization
  • Disconnect Metrics
  • Affordability Ratio (AR)
  • LIRA & CARE Program
  • Budget Billing
  • Community Metering
  • Virtual Allocation
  • Arrearage Management Programs (AMPs)
  • Topology Optimization
  • Non-Wires Alternatives (NWAs)
Keynote Session

Affordability educational opportunities

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8:00 AM
  1. B209
    240 mins
    In this course, we’ll explore the ‘what’ and ‘why’ of DER management: What are DER What issues arise as DER proliferates Mitigating these issues with DER grid support functions  How to manage DER to p …
  2. B302
    240 mins
    New to SCADA? No prior SCADA experience is required. This course provides a practical introduction to Supervisory Control and Data Acquisition (SCADA) systems and their essential role in electric util …
  3. B305
    540 mins
    The IAES Summit will bring together utility professionals, engineers, regulators, policymakers, entrepreneurs, and community leaders to explore the future of energy access, affordability, and availabi …
8:30 AM
  1. B308/B309
    600 mins
    As electricity demand rises rapidly (driven by factors including AI, data centers, and widespread electrification) grid flexibility has shifted from a ""nice to have"" to an absolute necessity for mod …
10:00 AM
  1. B215
    50 mins
    In today’s utility environment, affordability is one of the most urgent and visible drivers of customer trust, satisfaction and demand behavior. Yet many organizations still approach it as a collectio …
10:15 AM
  1. B310
    390 mins
    Join Utility 2030 (U2030) for The Human Grid Kitchen, an immersive, culinary-themed leadership simulation designed to help utility and technology leaders practice transformational leadership in a safe …
12:00 PM
  1. B311
    240 mins
    This half-day interactive workshop brings together utility, technology, and solution provider leaders to explore practical strategies for advancing grid flexibility, resilience, and operational intell …
10:00 AM
  1. B204
    50 mins
    As distributed energy resources (DERs) scale rapidly, utilities must evolve beyond traditional control paradigms to unlock their full grid value. PG&E is advancing a DERMS-centric architecture that ex …
  2. B212
    50 mins
    Power Distribution systems are evolving rapidly as electrification, data‑center growth, and widespread DER adoption reshape both the scale, temporal and locational patterns of demand. Traditional dist …
  3. B209
    50 mins
    The policy and regulatory landscape shaping the electric grid continues to evolve in response to sustained load growth, accelerating electrification, rising data center and industrial demand, and the …
11:00 AM
  1. B211
    50 mins
    As load growth from electrification and AI data centers is driving increasing strain on secondary distribution infrastructure up to the bulk system, utilities need managed charging solutions they can …
  2. B217
    50 mins
    The North American Electric Reliability Corporation (NERC) has published typical time frames for data centers, generation, and transmission development. While the specific times to build infrastructur …
9:00 AM
  1. B218
    50 mins
    The grid edge is generating more data than ever before: from advanced meters to distributed energy resources, but most utilities still struggle to turn that data into timely, actionable decisions. Thi …
  2. B216
    50 mins
    CELESC (Centrais Elétricas de Santa Catarina S.A.) is the Brazilian electric power distribution utility responsible for serving almost the entire territory of the state of Santa Catarina, Brazil. It s …
11:00 AM
  1. B212
    50 mins
    As electric vehicle (EV) adoption accelerates, utilities face increasing pressure to manage electrification impacts on local distribution systems while maintaining affordability, reliability, and cust …
  2. B213
    50 mins
    For the T-Flex initiative, PG&E is focused on delivering an initial Minimum Viable Product (MVP) that improves transmission interconnection speed-to-power through enhanced system monitoring, automatio …
3:00 PM
  1. B218
    50 mins
    Exelon’s transformational delivery model is designed to modernize complex utility operations through an agile, incremental approach that aligns business process, technology, data, and change enablemen …
10:00 AM
  1. B215
    0 mins
    Utilities and states are investing billions in incentives for heat pumps, EV charging, panel upgrades, and weatherization — counting on those programs to drive efficiency and decarbonization. Yet many …
  2. B209
    50 mins
    The US Department of Energy Office of Electricity is developing a Grid Modernization Investment Framework, (GMIF) a structured, adaptable, in-depth maturity model guide that sets a benchmark approach …
2:10 PM
  1. B308/309
    60 mins
    Many utilities are spending less than 1% of asset replacement value annually on their aging grid; a 100-year renewal rate with a $600B price tag over the next decade. We need innovation to help balanc …

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