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In an era of record-breaking demand and aging infrastructure, maintaining equitable rates is a strategic necessity. This topic explores how digital innovation, regulatory reform, and transparent communication strategies can be leveraged to address these issues on all sides. Sessions focus on bridging the gap between operational reality and consumer perception to allow utilities to move from awareness to empowerment, ensuring the benefits of grid modernization are both visible to the consumer and sustainable for the ratepayer.
Core Concepts Discussed
- Performance-Based Regulation
- Time-of-Use (TOU) / Dynamic Rates
- Energy Burden
- Energy Efficiency & Weatherization
- Disconnect Metrics
- Affordability Ratio (AR)
- LIRA & CARE Program
- Budget Billing
- Community Metering
- Virtual Allocation
- Arrearage Management Programs (AMPs)
- Topology Optimization
- Non-Wires Alternatives (NWAs)
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