Registration Packages

2025 cancellations must be received in writing at dtechgridtech@xpressreg.net on or before December 15, 2024, in order to receive a refund, minus a $110* administrative charge (*or full value of pass on date of purchase, if under $110). After December 15, 2024, refunds are not available. Substitutions may be made at any time by notifying the registration office in writing. The cancellation policy does not include booths.

DISTRIBUTECH restricts exhibitors and other companies from hosting or participating in competing or conflicting events or activities that occur during official show hours. Exhibitors violating this policy will be subject to cancellation of their booth without refund and may not be invited to participate in future exhibitions. Booth Personnel are not permitted to promote the exhibiting company outside the contracted exhibit space. All marketing must remain within the contracted exhibit space. Marketing materials may not be placed on conference tables or other areas that are not within the boundaries of the booth, both inside and outside of the exhibit hall. Show management reserves the right to remove individuals or discard display materials that do not comply with these guidelines. Any attendee who is observed to be soliciting business in the aisles or other public spaces, or in another company's booth, will be asked to leave immediately. 

What is suit casing? 
Suit casing is a business practice in which unethical companies will gain access to an event by obtaining some type of event credential (attendee badge, expo-only badge, etc.) and then solicit business in the aisles or other public spaces used for the conference. This practice skirts the support of the organizer and the industry. Attendees that sell to exhibitors or other attendees within the exhibit hall, but don't purchase an exhibit to do so, are suit casing. Typically, suit casers approach people in the public areas of the show, such as registration and food-service areas, or aisles, and hand out brochures or other marketing collateral. This includes the hotels. This is expressly prohibited at most shows since again, these people are poaching the attendees that exhibitors have paid to see. 

What can you do? 
Attendees can report any observed violations to the exhibits manager, or DISTRIBUTECH staff, or conference security. The exhibits manager will investigate all complaints of suitcasing. DISTRIBUTECH recognizes that suitcasing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite, a restaurant, or any other public place in proximity to our event. For the purposes of this policy, suitcasing violations may occur at venues other than the exhibition floor and at other events. It is for this reason DISTRIBUTECH staff must be informed of any hospitality suites and expressed consent must be given prior to the event. 

Clarion Events, Inc. (“Clarion”) prides itself on providing an inclusive and supportive environment where all people are treated with dignity, decency, and respect. Clarion expects all parties associated with its events to behave appropriately throughout the year and requires that all individuals associated with its events act in a considerate, respectful, and collaborative manner. Demeaning, discriminatory, or harassing behavior and speech are not permitted. While involved with Clarion or DISTRIBUTECH International, we ask that you use best efforts to be mindful of your surroundings and of your fellow participants, and to alert event venue security or DISTRIBUTECH International staff if you notice a dangerous or harassing situation or someone in distress. Additionally, you may also reach out to infodistributech@clarionevents.com year-round with any questions or comments.

UNACCEPTABLE CONDUCT:

All who participate in any Clarion event deserve respectful treatment, regardless of the capacity in which they are attending or participating. Unacceptable behaviors include, but are not limited to, the following: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. Clarion prohibits any and all offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or attention. Attendees often combine professional activities with social interaction, and while DISTRIBUTECH International encourages such networking and strengthening of connections between participants, DISTRIBUTECH International reserves the right to remove anyone who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event, and anyone whose social attentions become unwelcome toward a staff member, attendee, exhibitor, or any other person associated with the event. Event participants are not permitted to bring firearms to the event.

CONSEQUENCES OF UNACCEPTABLE BEHAVIOR:

Unacceptable behavior will not be tolerated at the events whether by attendees, media, speakers, volunteers, organizers, venue staff, sponsors, exhibitors, or anyone else even remotely related to the event. Anyone asked to stop unacceptable behavior is expected to comply immediately. DISTRIBUTECH International, at its discretion, may remove and bar those who violate this Code from continued attendance or participation in some or all of the events in its sole and absolute discretion, without refund of any fees paid, and may bar violators of this Code from attendance or participation of any future Clarion events in its sole and absolute discretion. This code provides general guidelines and cannot cover every possible type of unacceptable behavior. DISTRIBUTECH International reserves the right to apply corrective action to instances other than the specific examples noted.

This Code of Conduct may be modified at any time and for any reason.