Leading Through Load: Managing Time and Energy When the Grid, the Tech, and the Workforce Are All Under Stress (UPDATED)

Mar 02, 2027
B217
Strategy and Workforce

In a world where leaders are asked to operate under constant “grid stress”—from digital transformation to workforce strain to rising customer expectations—resilience is no longer just about time management. This session uses the electric utility system as a metaphor for modern leadership: balancing load, maintaining reliability under peak conditions, and investing in flexibility before the system becomes brittle. At the same time, leaders are being asked to move faster with fewer resources while maintaining reliability and organizational resilience.

This panel brings together female utility and industry executives to discuss how they lead through periods of sustained complexity and demand. The conversation will explore practical approaches and tools to prioritization, team development, decision-making, and personal leadership when both the grid and the people responsible for it are operating under pressure. The conversation connects operational lessons from utilities to practical strategies for leadership endurance in high-pressure environments.

Speakers
Marguerite Behringer
Marguerite Behringer, Director of Regulatory Policy and Industry Relations - Landis+Gyr
Jody Allison
Jody Allison, VP of Customer Experience - Xcel Energy
Funmi Williamson
Funmi Williamson, CCO & SVP, Customer Service - Southern California Edison
Tamla Olivier
Tamla Olivier, President and Chief Executive Officer - Baltimore Gas & Electric Co.
Cheryl Davis
Cheryl Davis, Vice President, Customer Solutions - Georgia Power
Chairperson
Matthew Boms
Matthew Boms, Managing Director - Advanced Energy United