Keeping Electricity Affordable – Balancing Reliability, Resilience, and Cost in a High-Growth Era

Mar 01, 2027
B215
Customer Engagement

Keeping Electricity Affordable – Balancing Reliability, Resilience, and Cost in a High-Growth Era

While there is broad consensus on the critical need for affordable electricity, utilities recognize that retail power prices are unlikely to decline in the coming decade. The realistic goal is to maintain electricity as approximately 1–2% of household disposable income for residential customers, with increases below the rate of inflation, even as major investments are made in reliability, resilience, and grid modernization.

This executive panel brings together utility leaders to explore practical and creative strategies for delivering high levels of reliability and resiliency while aggressively managing costs and protecting affordability for customers facing economic pressures.  Topics to include:

•  Innovative pilots and programs aimed at driving costs out of operations and maintenance (O&M).

•  Reducing office and field labor costs through productivity improvements, process optimization, and workforce strategies.

•  Enhancing personnel and customer safety while lowering insurance premiums and liability exposure through greater system resilience.

•  Deployment of emerging technologies that simultaneously improve performance and reduce long-term costs.

•  Advancements in design and construction standards engineered to address the natural and human challenges of the 21st century.

•  Creative approaches to valuing and communicating the benefits of reliability and resilience to stakeholders and regulators in an affordability-constrained environment.

Attendees will gain actionable insights into real-world initiatives that utilities are using today to control costs, strengthen the grid, and keep electricity safe, reliable, resilient — and affordable — for their customers.  
 
VP Mike Robinson- Georgia Power
VP Natasha Deschene- National Grid
VP Karen Kinslow- First Energy
VP Bill Sones- Entergy
Speakers
Bill Sones
Bill Sones, VP - ENTERGY
Mike Robinson
Mike Robinson, VP - Georgia Power
Natasha Deschene
Natasha Deschene, VP - National Grid
Karen Kinslow
Karen Kinslow, VP - First Energy
Mike Beehler
Mike Beehler, National Spokesperson - Power Delivery Intelligence Initiative
Chairperson
Joyce Solomon
Joyce Solomon, Data Science and Analytics Manager - Southern Company Services