)
JPS Hurricane Response and Recovery
Jamaica Public Service (JPS) is a privately owned, vertically integrated electric utility company (generation, transmission and distribution), and the sole distributor of electricity in the island of Jamaica (population 2.8 million). JPS is responsible for the reliable delivery of power to about 700,000 customers through an island-wide network. Because the power grid in Jamaica has no interconnection with any other power grid external to Jamaica, it must rely exclusively on the 1,040 MW of installed generation capacity, a third of which comes from JPS.
JPS is leading efforts to modernize the Jamaican grid, and is accelerating the use of smarter technologies in order to reduce electricity costs, as well as to improve grid resilience & management. On October 28, 2025, Jamaica was hit by the unprecedented category 5 Hurricane Melissa, resulting in the loss of 77% of the customer base and catastrophic damage to sections of the T&D network. This presentation will focus on JPS’ response and recovery, using AspenTech OSI's EMS, OTS & OMS for end-to-end Grid Management before, during, and after the storm. The presentation will detail how a small island utility, with limited resources, was able to recover from this unprecedented category 5 hurricane, restoring 98% of its customer base after just 120 days.
