Connecting the Grid: Leveraging Utility Communications for Analytics and AI to Improve Reliability

Utilities generate massive amounts of operational data, but the greatest value comes from connecting that data into a complete decision-making ecosystem. This panel will explore how modern wired (fiber) and wireless communications enable utilities to collect SCADA and Advanced Metering Infrastructure (AMI) data in near real time and integrate it into Outage Management Systems (OMS) to improve outage prediction, restoration awareness, and reliability performance.

The discussion will follow the complete data journey—from communications networks and operational technology through OMS, SAIDI and SAIFI analytics, and ultimately into enterprise data products that support real-time situational awareness, risk modeling, asset investment, and capital planning. Panelist will discuss how to transform raw operational data into actionable intelligence that improves reliability, storm response, investment prioritization, and supports better decisions for the grid.  

Attendees will gain insight into building an integrated, data-driven foundation that connects communications infrastructure with operational excellence and long-term grid modernization.