Modernizing Outage Management Systems for Smarter Grid: Real-World Lessons from a Large-Scale Oracle NMS Upgrade Journey

February 04, 2026
6C
Control Room Operations , Reliability and Resilience , DER , ADMS , Storms and Wildfires , NMS (Network Management System)

Utilities across the geographies are operating in a rapidly shifting landscape defined by grid modernization, accelerating DER adoption, extreme weather, aging infrastructure, and rising customer expectations. Traditional SCADA and OMS centric operations struggle to keep pace with the visibility, speed, and intelligence modern grids require. Today’s control rooms need integrated Network Management Systems (NMS)/ Outage Mangement System (OMS) built on ADMS foundations and enriched with real-time analytics, automation, and predictive intelligence.

This session explores how utilities can successfully transition from legacy outage management environments to a modern, data-driven NMS architecture. The discussion focuses on the real-world transformation undertaken by a public utility as part of its upgrade to Oracle NMS 2.6, delivered in partnership with Abjayon. Serving over 900,000 customers, the utiltiy modernized its outage platform to strengthen resilience, streamline operator workflows, and position the organization for future ADMS capabilities.

We will walk through the strategic drivers, architectural decisions, upgrade complexities, and performance considerations, and the critical shifts needed to evolve from reactive outage response to proactive and automated network operations.

Participants will gain insights into:

  1. How modern OMS/NMS platforms improve visibility across Grid networks, DER nodes, and field conditions
  2. Lessons learned in replacing manual restoration processes with intelligent, optimized decision support
  3. Integration strategies for SCADA, GIS, AMI, mobile workforce systems, Anaylytics and all thrid party systems interacting with OMS
  4. Approaches for enhancing storm-readiness, reducing restoration time, and improving customer experience
  5. Organizational and operational impacts of moving toward an ADMS ready control room

The session will highlight measurable results and practical recommendations from utility's successful modernization initiative providing a blueprint for utilities planning their own OMS or NMS upgrade journeys.

Session Sponsored by Abjayon Inc

Speakers
HIMANSHU BARI
HIMANSHU BARI, UTILITIES OT PRACTICE HEAD - Abjayon Inc.