GU308: Beyond Response: Building Resilient, AI-Enabled Emergency Management for Utilities

February 05, 2026
25B
Grid University , Customer Engagement , Policy and Regulation , Reliability and Resilience

In an era defined by escalating climate risks, severe weather volatility, and mounting regulatory scrutiny, electric utilities must rapidly modernize their emergency management strategies. This four-hour Grid University course delivers a high-impact, hands-on learning experience that reimagines traditional FEMA-aligned ICS/NIMS frameworks through the lens of cutting-edge technology, artificial intelligence, and real-time operational intelligence.

Designed for utility professionals ready to lead the shift from reactive response to predictive resilience, this session equips attendees with the tools, playbooks, and data-driven strategies needed to strengthen readiness, speed recovery, and justify investment. Real-world case studies—from Portland General Electric and Seattle City Light—illustrate how AI storm modeling, wildfire and PSPS coordination, EOC automation, and IoT-enabled field assessments are transforming emergency management operations.

Attendees will explore implementation-ready solutions across outage forecasting, GIS-driven decision support, cost recovery workflows, and FEMA documentation. Through group exercises and scenario planning, participants will leave equipped to lead resilient, future-ready emergency response strategies.

Speakers
Luis Hernandez
Luis Hernandez, Business Continuity and Emergency Manager - Portland General Electric
Brittany Barnwell
Brittany Barnwell, Emergency Manager - Seattle City Light