GU301: From data to decisions: Proactive asset management with Palm Beach Water Utilities

February 02, 2026
25A
Grid University , Asset Management , Reliability and Resilience

Asset management guides decisions on reliability, risk, and cost while supporting clear communication with regulators and boards. This Grid University course gives utility professionals practical steps to launch or improve their asset management programs. Palm Beach Water Utilities will share lessons learned and continuous improvement strategies.   

Topics include: 
- The role of asset management in utility operations 
- Creating and executing a plan 
- Applying concepts such as risk, health, and cost-benefit analysis 
- Asset project prioritization  
- Building strong business cases 
- Planning asset management implementation 
- Supporting IT and business processes 
 
The session concludes with a panel discussion on change management challenges and solutions. Attendees will leave with guidance they can apply to their programs. 

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Speakers
Melody Laven
Melody Laven, Technical Compliance Manager - Palm Beach County Water Utilities
Pollop Phonpornwithoon
Pollop Phonpornwithoon, Assistant Utility Director for Operations and Maintenance - Palm Beach County Water Utilities
Kate Tancke
Kate Tancke, Director, Consulting - E Source