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Beyond Technology: Aligning People, Processes, and Plans for Successful DERMS Implementation, with AEP, ComEd, National Grid and PG&E
For many distribution utilities, DERMS implementation is as much an organizational journey as it is a technical one. As DERs scale and real-time coordination becomes critical, utilities must not only deploy new technology solutions, but must also redefine roles, realign teams, and invest in workforce development. Technology alone won’t deliver results—success hinges on people, processes, and well-coordinated plans.
In this interactive panel hosted by EPRI, utility leaders from AEP, ComEd, National Grid and PG&E will share how they’re adapting their organizations to fully leverage their DERMS deployments. Topics include:
- Strategies to align DERMS with evolving business processes and operating models,
- Lessons learned from driving cultural change and cross-departmental collaboration,
- Approaches to workforce readiness—including new roles and training approaches.
Whether you’re in early DERMS planning or deep into deployment, this session offers utility-tested insights for building a DER-ready organization that can scale with the future grid.
