AI Shaping Grid Planning, Operations & Customers: Ethics at the Edge

February 04, 2026
Digitalizing the Grid - Booth #6045
Digital Transformation (Sponsored by EY) , Grid Edge (Sponsored by S&C) , Digitalizing the Grid Knowledge Hub

Artificial intelligence is reshaping the utility landscape — optimizing grid planning, improving operational efficiency, and enabling deeper customer engagement. But as utilities embrace AI, new challenges emerge around ethics, transparency, and trust. This Knowledge Hub session explores how utilities are integrating AI across planning, operations, and customer programs in ways that uphold safety, reliability, and affordability. Attendees will gain insights into emerging governance frameworks, data-protection strategies, and proven methods for integrating AI responsibly.

Session Sponsored by Landis+Gyr

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Speakers
Jeff Fanning
Jeff Fanning, VP, Software and Services - Landis+Gyr