Field workers are the backbone of utility companies. When field operations have the tools and technology needed to be productive and engaged, better bottom-line outcomes follow. Achieving transformation of field operations is a critical milestone in the digitalization journey for utility companies. ​
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As the electric and gas utility industry continues to digitally transform through a phase of AI/ML- and GenAI-enabled advancements, they unlock opportunities to optimize operations, enhance decision-making, mitigate risks, reduce cost, and reduce associated carbon. Cleansed data and a range of AI-enabled technology solutions are the primary enablers driving digital transformation achievement. In this session we will discuss insights and strategies for leveraging cleansed data and a range of AI-enabled solutions to drive the field worker digital transformation journey.​

Key topics include:​

• Overcoming challenges such as siloed data, integrating AI-driven real-time insights into critical workflows, and fostering a data-centric culture.​
• Exploring use cases such as predictive and prescriptive analytics for asset management and digital twins to enhance asset performance management and streamlining of field operations.​
• Addressing foundational technologies such as 5G, Edge, Cybersecurity, and the capabilities required to advance digital maturity.​

Session sponsored by Kyndryl Inc