February 2-5, 2026 | San Diego, CA
San Diego Convention Center

2025 Technical Conference Sessions

The Digital Field Service Workforce

March 26, 2025
Digitalizing the Grid Knowledge Hub- Booth #5558, Exhibit Floor
Asset Management , Workforce , Digitalizing the Grid Knowledge Hub

 

OverIT Field Service Management Software is designed specifically for mission-critical, asset-intensive utility organizations that must navigate dynamic and often unpredictable environments.

When Chelan County PUD’s CTO, Ian Fitzgerald, began the Digital Transformation journey, his primary goal was to enhance both customer and user experiences. He quickly recognized that success hinged on equipping the workforce with the right tools. Chelan needed a unified solution that could support all eight divisions, streamline data sharing across departments, facilitate smooth interdepartmental transitions, reduce tech debt, and deliver map-intensive capabilities—all within a SaaS platform that would partner in continuous improvement to align with their utility roadmap. OverIT is actively delivering on Chelan’s vision, providing a comprehensive solution to meet their needs and continue to evolve alongside their utility roadmap.

Join us to learn how the OverIT-Chelan partnership is driving operational efficiency, integrating critical applications, and unifying the entire PUD under a single, scalable SaaS solution.

Session sponsored by OverIT

 

Speakers
Rene Zaldivar
Rene Zaldivar, Senior Vice President, North America - OverIT Field Service Management
Ian Fitzgerald
Ian Fitzgerald, Chief Technology Officer - Chelan County Public Utility District