San Diego Convention Center

2025 Technical Conference Sessions

Accelerating Underground Projects: How Utilities Are Leveraging Augmented Reality for Building Customer Trust

25 Mar 2025
Resiliency Knowledge Hub- Booth #1001, Exhibit Floor
Customer Engagement , Storms and Wildfires , Resiliency Knowledge Hub

Learn how CapTech is at the forefront of innovation by helping major utility underground programs enhance customer trust through the use of Augmented Reality (AR). Learn how AR is not just accelerating project timelines, but also strengthening customer engagement and confidence. Through practical examples and stories, this session will explore the specific AR technologies in use, the challenges faced, and the results achieved. Whether you're exploring the future of AR in utility services or seeking to implement it in your organization, this session will offer insights into its transformative impact on the sector and customer engagement.  

Session sponsored by CapTech

Speakers
Kelsey Haviland
Kelsey Haviland, Managing Director, Energy & Utilities - CapTech
Ben Nowak
Ben Nowak, Director, Energy & Utilities - CapTech